This role as the Guest Experience Expert is reporting to Front Desk Manager and responsible for the total tasks about the guest experience who is going to experience the night shift about a week of the month too.
Responsibilities
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in. Check and make sure the guest experience process is in line with our performance goal.
Qualifications
Managing guest problems, Excellent verbal and written communication skills, Opera PMS knowleage, english professional
İş Türü: Tam zamanlı
Başvuru Soruları:
- İngilizce seviyen en az B2 değil mi?
Eğitim:
- Üniversite (Zorunlu)
Dil:
- İngilizce (Zorunlu)
- Türkçe (Zorunlu)
Vardiya Uygunluk Durumu:
- Gündüz Vardiyası (Zorunlu)
- Akşam Vardiyası (Zorunlu)
- Gece Vardiyası (Zorunlu)
