JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
How we support the Whole You:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.
Regional Engineering Director APAC, Work Dynamics
Work location: Hong Kong
How We support the Whole You:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.
Benefits to eligible employees, include:
Medical benefit plan includes clinical, hospital & surgical, dental, and optical benefits
Family medical plan that covers spouse and children
Disability and life insurance
Additional leave includes marriage leave, adoption leave, examination leave and study leave
Staff referral bonus
On-the-job training
Flexible work arrangements may be available
MAJOR RESPONSIBILITIES
Provide technical operational direction/leadership at the regional level to advance critical environment capabilities and JLL market share in FM and IT services while promoting data center and engineering lifecycle products
Responsible to enable growth within global critical environments sector and engineering services line
Build strong working relationships with key client representatives and promote JLL’s CEM/DC Management expertise that covers OneJLL; FM Ops, Consulting, Transaction Management or Leasing and Project Management.
Implement standard business operating mechanisms such as regular team meetings, strategic review forums, training conferences and regular analysis and reporting processes to ensure team engagement and alignment and to provide an effective and efficient business operations in CEM & Data Center FM
Lead and influence large teams of indirect and direct employees driving business outcomes for the data center/CEM global service offering including engineering services and products
Responsible to drive operational excellence within a region of critical accounts focusing on financial and operational performance/compliance. Drive Self-performance strategy while driving technical sourcing/procurement excellence around engineering
Actively participate in DC/CEM Operations activities by attending required meetings and developing and implementing programs and procedures on a priority basis so as to support the Engineering platform and strategy.
Develop Corrigo and other related technology capabilities with JLLT to drive critical environment success – including the IOT opportunity development to improve productivity/reliability/sustainable operations/asset management
Responsible to drive a culture of 100% uptime managing KPIs according to JLL contractual parameters exceeding customer expectations
Ownership of account deployments and supporting transitions focusing on consistent operational delivery
Support business pursuits with divisional and regional business ensuring targets are achieved and technical delivery is deployed consistently
Coordinate between Solution Development, Engineering Operations platform, Transactions Management, Project Management and provide a key linkage between the wider JLL organization and client representatives.
Provide CEM/data center solutions and new business transition support leading complex engagements and transformation programs in high-risk environments ensuring engineering solutions can be delivered according to corporate models
Provide technical advice and consultancy to clients and the JLL DC/CEM facilities management and Engineering Operations teams as required. Attend QBRs for major accounts as required.
Monitor market trends and changes to ensure that JLL provides industry best practice in the delivery of CEM/DC FM Operations
Drive deployment of CEM/data center/engineering products and support development of future related products
Provide input to strategic CEM/data center product bundle to enhance JLL capabilities and market position
Provide ownership of all DC/CEM managed space within a designated area ensuring compliance to standards.
Leadership of our all CEM/data center best practices focused on networking, best in class performance, program/playbook updates and Engineering Center of Excellence.
Act as subject matter expert and single point of contact for data center operational management within your assigned responsibility and APAC region
Development and deployment of strategic tools and processes necessary to support an industry leading CEM/data center program focused on 100% uptime.
Advance market position with analytics of mission critical applications and processes to digitize CEM data.
Consult with clients and account leadership with all aspects of CEM/data center operations, management, account expansions and design.
Lead critical environments portfolio transitions, technical due diligence, root cause analysis, strategic planning, personnel development and establishing technical training programs.
Maintain effective communications with external and internal clients, technical personnel and key management
Position could require up to 40% travel.
Other assignments as required.
Sound like you? Before you apply it’s worth knowing what we are looking for:
Bachelor of Science degree or equivalent.
Minimum of 15 years data center/CEM operations experience related to FM or IT service delivery
Minimum 8 years driving business line expansion in a high growth market.
Ability to drive and support multiple accounts within a region with values ranging from $20-150M
Ability to interact with c-suite, internally and externally
Thorough knowledge of sales process, ability to convert prospect clients to solution/transition phase
Ability to articulate value proposition to prospect clients(c-suite) and deliver on solution
Previous P&L management experience required.
Thorough understanding of data center and critical systems related to operational delivery.
Thorough understanding of IT raised floor, co-location, hyper-scale, cloud environments and other critical sectors such as manufacturing, labs and pharma.
Prior experience with development of mission critical programs, procedures, and DCIM/MCIM/CMMS systems.
Location:
–Hong Kong, SAR, China
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
