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Description: The Claims Support Specialist is responsible for providing ongoing support to our customers related to the TruBridge RCM CORE modules. This includes, but is not limited to: Claims Management, Claims Submission and Scrubbing, and Remittance Management. Responsibilities include working with clients to troubleshoot issues, analyze payer issues, and providing support related to the RCM modules.
Responsibilities:
- Assist customers with ongoing support, troubleshooting issues, and training related to the TruBridge RCM software.
- Analyze payer claim and remittance data
- Utilize the TruBridge RCM software functionalities to help clients achieve desired outcomes
- Works directly with customers to resolve support cases.
Qualifications:
- Excellent Communication (written and oral) and interpersonal skills
- Must be detailed oriented and able to work issues to resolution
- Must be able to work independently and as a team member in a fast-paced environment while managing multiple priorities
- Strong Microsoft Office Skills
- Understanding of healthcare billing
Why Join Our Team:
- Work remotely with a work/life balance approach
- Robust benefits offering, including 401(k)
- Generous time off allotments
- 10 paid holidays annually
- Employer-paid short term disability and life insurance
- Paid Parental Leave
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
Work Location: Remote
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