Billing Administrator [United States]

 

C1 Company Overview:

ConvergeOne: 1 Contact, 1 Connection, 1 Choice

ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

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So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is ConvergeOne.

Charged By Greatness video: https://youtu.be/oX-OVtcfDqU

Overview:

Summary

The Billing Administrator has the responsibility of managing and distributing work to the Billing Team to process including the billing queues and billing email inbox.

#LI-JM1

Responsibilities:

Essential Functions

• Downloads billing queues on a routine basis (frequency dependent on the time of month) and based on criteria determines where to route work for the appropriate team based on customer, system, or complexity
• Manages billing team email inbox requests and uses independent decision-making skill to either resolve or forward it to the appropriate person/team, depending on the request
• Processes OCONTRACT Great Plains sales orders
• Monitors Connectwise, Alert, and Great Plains for unposted invoice batches
• Manages set up and administer users for customer invoicing portals
• Performs project tracking validation and corrections in Connectwise, Alert, and Great Plains
• Creates the monthly billing team metrics for management and executive leadership along with monitoring and analyzing trends
• Prepares the monthly unbilled AR report along with analyzing and reporting trends
• Assists with processing high billing volumes at month-end
• Works on special projects upon request

Qualifications:

Required Qualifications

• Four-year college degree in Accounting or related field, or accounting experience of at least 3 years
• At least two years of experience in an accounting or related position
• Working knowledge of basic accounting practices as demonstrated in prior work experience
• Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint)
• Excellent verbal and written communication skills
• Ability to prioritize and multi-task
• Strong organizational skills and attention to detail (accuracy)
• Strong teamwork skills

Desired/Preferred Qualifications

• Four-year college degree in Accounting or related field is preferred
• Prior billing experience is preferred
• Experience in Great Plains Dynamics, Connectwise and Alert

Additional Information:

ConvergeOne BENEFITS

• 401(k) Plan (35% match per dollar up to 10%)
• Health Coverage (BCBS of MN with National Network + Kaiser CA)
• HSA + Employer Contribution
• In-vitro Fertility (treatment coverage)
• Dental
• Vision
• FSA Plans
• Pre-tax Commuter Plans
• Employer-paid Life Insurance
• Employer-paid Short + Long Term Disability
• Paid Parental Leave (4 weeks at 100%)
• Employee Assistance Plan
• Voluntary Life Insurance
• Legal/ID Theft Plans
• TeleHealth Options (Doctor on Demand)
• Omada Health (healthy living solution)
• ShareCare (fitness incentive of $20 - $40/month)
• SmartShopper (cash reward for searching for low cost treatments)
• Travel Assistance
• Business Travel Accident Coverage
• Pet Insurance
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Health Advocate
• Volunteer Time Off

Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.

EEO Statement
ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Pay Range

$49,000 - $73,000

Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay.

Notice of E-Verify Participation

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>

Right to Work

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

Overview (Text Only): Summary The Billing Administrator has the responsibility of managing and distributing work to the Billing Team to process including the billing queues and billing email inbox. #LI-JM1

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