Lenskart.Com
Job Description – Central Ticketing Team (Customer Support)
Requirements:
1. Good Communication
2. Understandable English
3. Customer oriented person
4. Excellent interpersonal and written & oral communication
Description:
1. Good with customer handling
2. Resolving customer complaints brought to your attention
3. Overseeing the Customer service process
4. Actively resolving inbound chat/email queries of customers
5. Proficient with problem solving ability
6. Handling Escalations
Salary Offered: Up to 25k in hand
Incentives: Up to 12k monthly
Working days: 5.5 Days
Working hours: 9 hours Work from office (Rotational shifts)
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Paid sick time
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Customer service: 1 year (Required)
Language:
- Fluent English (Required)
Speak with the employer
+91 9910784225
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